{"xsrfToken":"c809db43b696c37260b112ba673a6596ce9d894e_lout","branding":{"id":"3","key":"sup","name":"Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#6143f5","headerLinkColor":"#ffffff","headerLinkHoverColor":"#3d2e8f","headerLinkHoverBGColor":"#3d2e8f","headerBadgeColor":"#3d2e8f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d877f310-621a-4ec6-a490-7389b2667b62/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlODM1MGYxZi00YzY4LTQ2NjctOTkxYy0yOGE0ZjFjYzBiOWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ4NzdmMzEwLTYyMWEtNGVjNi1hNDkwLTczODliMjY2N2I2MiI6WyJyZWFkIl19LCJleHAiOjE3MTQyNTEyNDksIm5iZiI6MTcxNDI1MDY0OX0.vJuTYcAXT2XGXdfJxZtBIu7hz4YPsFPvWwtCospgpnk&client=e8350f1f-4c68-4667-991c-28a4f1cc0b9c&mode=fit","logoId":"d877f310-621a-4ec6-a490-7389b2667b62","isLogoAvailable":true,"helpCenterTitle":"Welcome to the CommerceJet Help Center","sharedPortalName":"CommerceJet Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the CommerceJet Help Center","sharedPortalName":"CommerceJet Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#6143f5","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"3","key":"sup","projectId":10006,"serviceDeskId":3,"name":"Support","description":"<p>Welcome! You can raise a request for Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"18","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://support.customer.commercejet.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[4],"key":""},{"id":"20","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://support.customer.commercejet.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[4],"key":""},{"id":"19","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://support.customer.commercejet.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[4],"key":""},{"id":"22","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://support.customer.commercejet.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[4],"key":""},{"id":"23","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://support.customer.commercejet.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[4],"key":""},{"id":"24","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://support.customer.commercejet.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[4],"key":""},{"id":"17","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://support.customer.commercejet.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[4],"key":""},{"id":"21","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://support.customer.commercejet.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[17,18,19,20,22,23,24]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4a6a1f69-6d63-3b3a-8459-a472dc7c8d2c","appLinkName":"System Confluence","appLinkUrl":"https://commercejet.atlassian.net/wiki","spaceKey":"SUP","spaceName":"Support","spaceUrl":"https://commercejet.atlassian.net/wiki/spaces/SUP","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":3,"kbLinkDomainURLs":["https://commercejet.atlassian.net","https://support.customer.commercejet.com"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlODM1MGYxZi00YzY4LTQ2NjctOTkxYy0yOGE0ZjFjYzBiOWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTQyNTE4NDksIm5iZiI6MTcxNDI1MDY0OX0.N3mO8p3lYnl_1vmjxMNhhH-YP26P682Eyvu7ltSMpps","targetCollection":"upload-project-10006","endpointUrl":"https://api.media.atlassian.com","clientId":"e8350f1f-4c68-4667-991c-28a4f1cc0b9c","tokenDurationInMins":20}},"sharedPortal":{"name":"CommerceJet Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://commercejet.atlassian.net/wiki","kbLinkDomainURLs":["https://commercejet.atlassian.net","https://support.customer.commercejet.com"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/3?xdm_e=https%3A%2F%2Fsupport.customer.commercejet.com&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI5NTUxNzBmOTBlMGYwNTcxMjEwYzZkZDBiNmM4YmE0MDhiZWNiYjRhYmRlNzY4ZjQ0MDBjYmZlMTEwMWE3MTU3IiwiaXNzIjoiNGI3NDVlNWYtNGVlMi0zZTBjLTllYjctMTkzYTA4NDI5NWZmIiwiY29udGV4dCI6e30sImV4cCI6MTcxNDI1MTU0OSwiaWF0IjoxNzE0MjUwNjQ5fQ.f_LSWgiPvsb15RsAQI_aJtHuJfChM29rTLMcrgu5yMA\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjRiNzQ1ZTVmLTRlZTItM2UwYy05ZWI3LTE5M2EwODQyOTVmZiIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvY29tbWVyY2VqZXQuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvc3VwcG9ydC5jdXN0b21lci5jb21tZXJjZWpldC5jb20ifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IlNVUCIsImlkIjoiMTAwMDYifX19LCJleHAiOjE3MTQyNTE1NDksImlhdCI6MTcxNDI1MDY0OX0.MzTdywo2oB2nAaYL6n_O6jOuGmJupe4dB5XO3Gnl_7s\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://commercejet.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://support.customer.commercejet.com\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SUP\\\",\\\"id\\\":\\\"10006\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SUP\\\",\\\"project.id\\\":\\\"10006\\\",\\\"servicedesk.serviceDeskId\\\":\\\"3\\\"}\",\n \"timeZone\":\"America/Chicago\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://support.customer.commercejet.com\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}